Taking new clients — Wyandotte & Downriver area

IT support &
custom PCs for
local businesses.

I'm Jacob Ford — a Wyandotte-based IT specialist providing hands-on tech support, PC repair, and custom PC builds for small businesses and residents across Downriver. Free diagnosis, honest pricing, no contracts.

Free
PC diagnosis
24h
Typical response time
~1wk
Custom PC build time
5+
Years IT experience
Services offered
IT Support PC Repair Custom PC Builds
IT Support for Small Business PC Repair & Upgrades Custom PC Builds — Essential · Performance · Elite Free Diagnosis · Drop-Off & Pick-Up Computer Networking Wyandotte · Lincoln Park · Riverview · Trenton · Southgate IT Support for Small Business PC Repair & Upgrades Custom PC Builds — Essential · Performance · Elite Free Diagnosis · Drop-Off & Pick-Up Computer Networking Wyandotte · Lincoln Park · Riverview · Trenton · Southgate

Three ways I help
your business

No contracts, no jargon, no upselling work you don't need. Straightforward help from someone local who will actually pick up the phone.

🔧
IT Support for Small Business
Reliable on-call tech support without the cost of a full-time hire. From slow computers to network headaches to printer problems — if it's a tech issue, I can handle it.
  • Hardware & software troubleshooting
  • Network setup and support
  • Printer and peripheral setup
  • Software installs, updates & repairs
  • Remote and on-site support available
Hourly or monthly retainer  ·  contact for pricing
⚙️
PC Repair & Upgrades
Drop it off and I'll tell you exactly what's wrong before you decide anything. Whether it needs a quick fix or a part replacement, you'll get an honest answer and a fair price.
  • Free diagnosis — no obligation
  • Hardware failures & replacements
  • RAM, SSD & storage upgrades
  • Virus, malware & software repair
  • Drop-off & pick-up — Wyandotte area
Free diagnosis  ·  $60–75/hr labor  ·  parts extra
🖥️
Custom PC Builds
Every build is assembled by hand, tested before delivery, and backed by a 30-day warranty. Whether you need a dependable office machine or a full gaming rig — pick a tier or tell me exactly what you want.
  • Essential, Performance & Elite tiers
  • I source the parts, or you supply your own
  • Hand-assembled and tested before delivery
  • 30-day warranty on every build
See Tiers & Pricing →

Built to order.
Priced fairly.

Every build is assembled by hand, tested before delivery, and backed by a 30-day warranty. Whether you need a dependable office machine or a full gaming rig — pick a tier or tell me exactly what you want.

Most builds run $700–$2,400 depending on specs — you'll get an exact quote once I know what you need.
Essential
Office · Everyday Use · Students
  • Reliable multi-core processor for everyday tasks
  • 16GB RAM — smooth multitasking, browser-heavy use
  • Fast SSD storage — boots in seconds
  • Integrated graphics — documents, video calls, web
  • Clean cable management, compact case options
Best for: offices, home use, students, general productivity
Get My Quote →
Performance
Gaming · Creators · Power Users
  • Mid-range GPU — 1080p ultra or 1440p high settings
  • 32GB DDR5 RAM for gaming and content creation
  • 1TB NVMe SSD — fast load times across the board
  • Solid airflow case with clean aesthetics
  • Handles streaming, gaming, and work simultaneously
Best for: 1080p–1440p gaming, creative work, serious multitasking
Get My Quote →
Elite
High-End Gaming · 4K · No Compromises
  • High-end GPU built for 4K or 1440p/240fps gaming
  • Top-tier CPU — zero bottlenecks under any load
  • 32–64GB DDR5 RAM, fast NVMe storage
  • Premium case with full cable management
  • Can handle anything — gaming, rendering, streaming
Best for: 4K gaming, competitive high-refresh, demanding workloads
Get My Quote →
📦
I Source the Parts
I handle everything — parts selection, ordering, and assembly. You just tell me what you need. Parts + labor included in your quote.
🛠️
You Supply the Parts
Already have parts picked out or purchased? I'll assemble and test the build for a flat labor fee of $75–125 depending on complexity.
🛡️
30-Day Warranty
Every build includes a 30-day warranty. If something goes wrong, bring it back for a free diagnosis and repair on any assembly-related issues.

→ Prices are estimates based on current parts availability. Final quote provided after consultation. Typical build time: ~1 week from parts arrival.

Simple process,
no surprises

01 →
Free Diagnosis or Quote
For repairs, I diagnose the problem for free before you decide anything. For PC builds and IT support, I give you a clear quote upfront. Nothing moves without your approval.
02 →
Flat Fee Agreed
We agree on scope and price before any work begins. No hourly billing surprises, no scope creep without your sign-off.
03 →
Fixed & Tested
Most repairs and IT issues are resolved same-day to 48 hours. PC builds are assembled and tested within about a week of parts arriving. You review everything before it leaves my hands.
04 →
You Own Everything
Your machine, your data, your setup — always yours. No lock-in, no strings. If we ever part ways, everything stays with you.

Local IT guy.
Not an agency.

Jacob Ford · Wyandotte, MI

I've lived in Wyandotte for the greater part of my life — always been Downriver. My background is in corporate IT: five years across helpdesk support, hardware and software repair, computer networking, and the kind of wide-ranging troubleshooting that keeps a business running day to day.

I started Downriver Digital because I kept seeing local businesses running on failing hardware, slow networks, and no real IT support — paying too much for too little help, or just living with problems they'd learned to work around. They deserve better, and I'm in a position to actually help.

Building PCs is something I've done for years. There's nothing I enjoy more than putting together a machine that performs exactly the way someone needs it to — at a price that doesn't make them wince.

Let's Talk →

Tools & Stack
Atera RMM Managed IT
AnyDesk / TeamViewer Remote Support
Amazon & Micro Center PC Parts Sourcing
Cloudflare Pages Site Hosting
Formspree Contact Forms
Google Workspace Business Email

Ready to get
started?

Whether you need IT support, a PC repair, or a custom build quote — tell me what's going on and I'll get back to you within 24 hours.

📍
Location
Wyandotte, MI · Serving all of Downriver
📞
Phone

Tell Me What You Need

I'll respond within 24 hours — usually same day.